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We know exactly how it is, we're the same...you see something cool, and you want it NOW.
So, we'll try hard to get your order produced and out the door as soon as possible. Often, it's same day, sometimes it takes a couple of days or so due to the order volume.
We like to use Royal Mail (we prefer the tracked service), or sometimes UPS, and usually, the delivery times are as we suggest. But, we are still living in crazier times.
We accept returns within 30 days of purchase for exchange or refund. All items must be returned in their original packaging, and unused.
Simply email us at firstname.lastname@example.org and we will be happy to help. Our team responds to all enquiries within 24 hours (Mon-Fri only).
You must cover the postage costs for all returns unless the item is faulty or incorrect.
Hot Merch Returns, 52 High Street, Pinner, HA5 5PW, United Kingdom
Please include your name and order number in your return.